Posted onVerified Worth every penny We done the 2 day inka trail to Machu Picchu with Christian as our guide. I can’t speak highly enough of our guide Christian, he went above and beyond to make sure we had the best experience possible. He is also a trained biologist so he had a lot of knowledge of all the plants and wildlife whilst trekking through the rainforest which added further to the experience. We absolutely loved this experience and is worth every penny. I would recommend this company and tour guide to any friends or family visiting macchu picchu as it felt more personal to us rather than in a big group setting.Posted onVerified Bravo Christian Amazing experience, really well organised and informative! We got really lucky with the weather and especially with our tour guide Christian he was full of great energy and knowledge which made the trip even more enjoyable. After arriving from a comfortable and well planned journey with John who left us on the train which was an experience in itself we met Christian at the station, unfortunately I hurt my ankle in the first 5mins but he was well prepared with a pole to assist me and we soldiered on. From there the day was perfect and Cristian positive energy and great banter made the days thoroughly enjoyable. Would definitely recommend this company, Thank you!Posted onVerified Excelente Tratamento espetacular na qual fui guiado de uma forma maravilhosa em todo percurso da viagem sempre tendo melhores resultados a cada lugar com uma atenção imensa e cuidado com muito zelo onde todas as minhas expectativas foram atendidas muito mais além, obrigado @machupicchutour-Brasil por todo acolhimento e toda dedicação na realização do meu sonho grato a todos vocês , sem sombras de dúvidas indicarei com muito êxito e boas recomendações a agência maravilhosa na qual fui acompanhado . Até breve! Vocês são demais .Posted onVerified John is Amazing. Jonathan is amazing. He took care of everything for us making our trip both adventurous, enjoyable, and most importantly stress free.Posted onVerified Superou todas as minhas expectativas Experiência superou minhas expectativas. Atendimento rápido, eficaz e personalizado. Meu roteiro foi montado de maneira inteligente para que eu pudesse desfrutar sem estar exausta. Todos os transfer pontuais, em excelentes carros, guias maravilhosos. Cuidado, preocupação, acompanhamento, sempre peesente. Entrega além !! Nota 1.000. Uma viagem inesquecível e a agência fez toda a diferença.Posted onVerified Realizaçaovde um sonho Machu Picchu é uma experiência indescritível. Meu guia foi excelente, fez valer mais ainda isso tudo. Melhor estar em águas calientes para começar cedo o passeio.Posted onVerified The BEST guides for MP by far I can’t begin to say how happy I am with the service that Macchu Picchu provided. We were impacted by the train crash and our itinerary had to change. They took care of all the changes, ticket updates, standing in line for information and then getting us on the first train out the next day. The train was still delayed for 4 hours and the station was as chaos. John ran around all morning keeping on top of everything. A stressful situation, but having John taking care of everything was so lucky. We relaxed and left it in his hands. When our family wit teenagers finally made it, The Macchu Picchu tour was conducted by Charly. He was a wonderful guide. Very knowledgeable and passionate about MP. He had so much pride in what the Inca built and he immersed us in the stories. He didn’t rush us and we really got to experience the wonder of Macchu Picchu. I will recommend them to anyone that asks. 1000/10Posted onVerified Sacred Valley - Machu Pichu Experience Excelente experiencia con nuestro magnifico guía Luis Alberto. Apreciamos tanto su conocimiento compartido, la paciencia que tuvo de ir a nuestro ritmo y su preocupación constante de que estemos bien. Lo recomendamos muy altamente. ñPosted onVerified Organizacion y KnowHow del teje maneje en la parte mas turística excepcional El día partió muy temprano, nos pasó a buscar Edson antes de las 5 am para llegar a Ollantaytambo al tren que salía a las 6.40 am, el suto super cómodo, nos fuimos durmiendo 😄, en el camino pasamos a buscar nuestro almuerzo (super bueno!) y Edson nos dejó en el tren. Nos teníamos que bajar en el km 104, asi es que avisamos y estaba todo super coordinado. Llegamos a la parada y nos encontramos con nuestro guía, Luis. Partimos el trayecto, fue exigente, el que tomamos fue uno alternativo porque el "normal" estaba cerrado por las lluvias y podía ser peligroso (en diciembre es epoca de lluvias). La vista siempre muy bonita, aprendimos un montón de la cultura quechua y del inca, las plantas que se usan para cocinar, medicinales, y las que ibamos viendo en el camino. Hicimos una parada en Wiñay Waina, un lugar 100%, Luis nos iba explicando todo sobre el Inca y su cultura mientras ibamos caminando, y en esa parada pudimos incluso quedarnos algo asi como 40 min para explorar el lugar. Seguimos caminando y llegamos así como a las 17.00, nos tocó casi puesta de sol, super bonito, sacamos unas fotos mundiales desde la puerta del sol de Machu Picchu. Al dia sgte subimos solo a visitar la ciudad y Luis ahí sabía todos los horarios y los tips para toparnos con menos gente 😄 nos contó de la vida del Inca y la vida en ciudades y tambos como a los que fuimos. Muy lindo, y super super bien organizado. El almuerzo 10 de 10!Posted onVerified Fantastic, loving and memorable experience Our trip was fantastic from the start to very last minute and even beyond. I started to organize the trip with John already a long time ago and the whole time communication was excellent. I traveled to Machu Picchu with my blind dad. We had the best tour guide on our 4 day trip, Edwin, who was amazingly patient, loving and caring. My father, who can't see a thing, felt safe the whole time and taken care of. We were crazy to do this trip but I am so glad we picked this company. Everything was so well organized- Our cook Alejandro, was very very good and all the staff with us; thank you Marion, Emiliano, Prudencio, Juan, Willy, Alejandro and Rodolfo. Thank you the whole team!!
Yes, absolutely. We are a fully legal and recognized travel agency in Peru. Operating under our official business name, Machupicchu Tours & South America E.I.R.L (Tax ID/RUC: 20605872329), we are an Officially Registered Tour Operator by MINCETUR (Peruvian Ministry of Foreign Trade and Tourism). Furthermore, we are fully licensed by the Regional Government of Cusco (DIRCETUR), ensuring our operations meet all national safety and quality standards.
Booking directly with an authorized local operator guarantees that your money supports the local economy and that you are dealing with the actual experts running your tour. You can verify our credentials (RUC: 20605872329) directly through Peruvian government portals. We provide formal confirmations and transparent, secure payment processes for every reservation.
You will be in the hands of passionate, local experts. Our founder is a professional guide with 14 years of active field experience, ensuring that every itinerary is crafted with deep firsthand knowledge of the Andes. All of our guides are fluent in English, certified in first aid, and dedicated to sharing the rich history of the Inca civilization.
Due to strict daily visitor limits set by the Peruvian government, we strongly recommend booking your tour at least 2 to 3 months in advance. If you plan to hike the Inca Trail or visit during the high season (May through October), booking 5 to 6 months ahead is highly advised to secure your permits.
Yes, all our standard Machu Picchu tour packages are all-inclusive. This covers your official entrance tickets to the archaeological site, round trip train tickets (Expedition or Vistadome, depending on your choice), bus tickets from Aguas Calientes to the citadel, and guided services.
Yes, this is mandatory. You must present the exact, original physical passport that you used to book your tour. Digital copies or expired passports are not accepted by the government authorities at the entrance of Machu Picchu or at the train stations.
Both are optional extra hikes inside the citadel that require separate, advance tickets.
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Huayna Picchu is the famous, steep peak you see in the background of classic Machu Picchu photos. It takes about 2 hours round trip and is a thrilling, narrow climb.
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Machu Picchu Mountain is higher, offering panoramic views of the entire sanctuary and surrounding mountains. It is a wider, less steep trail but takes about 3 hours round trip.
The train companies (PeruRail and Inca Rail) have a strict luggage policy. You are only allowed to bring a daypack or small backpack weighing no more than 5 kg (11 lbs). We recommend leaving your large, heavy suitcases securely at your hotel in Cusco, as you will only need essentials for your trip to Machu Picchu.
The dry season in the Andes runs from May to October, offering the best chance for clear, sunny days, though it is also the busiest time. The rainy season is from November to April, with February being the wettest month (the Inca Trail is closed in February for maintenance). However, the rainy season offers lush, green landscapes and fewer crowds.
Cusco is located at 3,399 meters (11,152 feet) above sea level, while Machu Picchu is actually lower at 2,430 meters (7,972 feet). We highly recommend arriving in Cusco at least two days before any demanding treks to acclimatize. Stay hydrated, avoid heavy meals on your first day, and drink traditional coca tea.
As a locally based agency, we continuously monitor the situation in Cusco and the Sacred Valley. In the event of unforeseen circumstances like train cancellations or strikes, our operations team acts immediately to reorganize logistics, arrange alternative transportation, or adjust your itinerary to ensure you still have a safe experience.
If you are doing a standard train tour to Machu Picchu, you only need a moderate fitness level to walk around the archaeological site for a few hours. However, if you are booking multi day treks like the Inca Trail or Salkantay, a higher level of physical stamina and cardiovascular fitness is required.
We offer secure online payment gateways for our international clients. We accept major credit cards (Visa, MasterCard, American Express) and online platforms like PayPal. A deposit is required to secure your government tickets, with the remaining balance due before your tour begins.
Tipping is not included in the tour price and is entirely optional. However, it is a customary practice in Peru to tip guides, drivers, and porters if you feel they provided excellent service and enhanced your experience.
Yes! As a direct tour operator, we have the flexibility to tailor your experience. Whether you want to add a visit to the Rainbow Mountain, explore the Sacred Valley, or upgrade your hotel accommodations in Aguas Calientes, our team can design a personalized itinerary that fits your schedule and travel style.